Privacy Policy

Who we are

Our website address is: https://sharevillage.org. The term ‘Share Discovery Village’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 221 Lisnaskea Road, Lisnaskea, Co Fermanagh, BT92 0JZ. Our company registration number is NI012023 registered at Companies House Belfast.  The term ‘you’ refers to the user or viewer of our website.

What personal data we collect and why we collect it

We will only ever collect the information We need – including data that will be useful to help improve Our services. We collect two kinds of information:

–       non–personal information such as IP addresses (the location of the computer on the internet), pages accessed and files downloaded. This helps Us to determine how many people use Our sites, how many people visit on a regular basis, and how popular Our pages are. This information doesn’t tell Us anything about who you are or where you live. It simply allows Us to monitor and improve Our service.

–       personal information such as name, postal address, phone number, email address, date of birth (where appropriate), information about your stays in our residential centre, participation in our programmes, interests and the other events you have participated in etc.

We collect this information in connection with specific activities, such as newsletter requests, event registration, membership requests, product purchases, feedback, donations etc. The information is either needed to fulfill your request or to enable Us to provide you with a more personalised service. You don’t have to disclose any of this information to browse the sites. However, if you do choose to withhold requested information, We may not be able to provide you with certain services.

We also use cookies on Our websites. Please see Our cookies policy for further information.

What do We do with the information?

We will use the information you provide to:

–       fulfil your requests – such as registration for events, applications for membership, donations, participation in campaigns and provision of information

–       process sales transactions, donations, or other payments and verify financial transactions

–       identify visitors and contributors

–       handle orders, deliver products and communicate with you about orders

–       provide a personalised service to you when you visit Our websites – this could include customising the content and/or layout of Our pages for individual users

–       record any contact We have with you

–       prevent or detect fraud or abuses of Our websites and enable third parties to carry out technical, logistical or other functions on Our behalf

–       to carry out research on the demographics, interests and behaviour of Our users and supporters to help Us gain a better understanding of them and to enable Us to improve Our service. This research may be carried out internally by Our employees or We may ask another company to do this work for Us

–       communicate with Our supporters and customers

–       if you have agreed to it, provide you with information that We think may be of interest to you.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties:

Why do we use cookies?

The cookies we use are “analytical cookies” sent by Google Analytics. We use cookies for the following purposes:

–       to determine the number of visitors to our website and to identify how visitors move around the site and, in particular, which pages they visit. This allows us to improve our website and our services;

–       to determine from where in the world our website is being visited so that we can ensure sufficient coverage; and

–       to collect information, where available, about your computer or mobile device for system administration purposes, such as your IP address, operating system and browser type.

We will only use information collected through the use of cookies to evaluate our website’s effectiveness and to improve your experience when you visit it. Cookies are not used by us to identify who you are or send you targeted advertising.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We will only share your information if:

–       We are legally required to do so, e.g. by a law enforcement agency legitimately exercising a power or if compelled by an order of the Court

–       We believe it is necessary to protect or defend Our rights, property or the personal safety of Our people or visitors to Our premises or websites

–       You are part of a group or event, which is part or fully funded by an external funder who may require details of the participants

–       We are working with a carefully–selected partner that is carrying out work on Our behalf. These partners may include mailing houses, marketing agencies, IT specialists and research firms. The kind of work We may ask them to do includes processing, packaging, mailing and delivering purchases, answering questions about products or services, sending postal mail, emails and text messages, carrying out research or analysis and processing card payments. We only choose partners We can trust. We will only pass personal data to them if they have signed a contract that requires them to:

–       abide by the requirements of the Data Protection Act and the EU General Data Protection Regulations (GDPR)

–       treat your information as carefully as We would

–       only use the information for the purposes it was supplied (and not for their own purposes or the purposes of any other organisation)

–       allow Us to carry out checks to ensure they are doing all these things.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We will never sell or share your information to other organisations to use for their own purposes.

Using your information for marketing

We only send marketing information to people who have specifically said that they agree to Us doing this, and We will only do so in the way(s) they have agreed to. Marketing information covers information from Share Discovery Village about the work we do, goods and services sold, future events, Our fundraising appeals by, and information about other work We do with other groups.

Only those people who have opted in will receive these communications. If you want to receive this information but haven’t opted in, you can do so by emailing info@sharevillage.org or by calling Our office on +44 (0)28 6772 2122 and mention that you would like to be added to our mailing list.

If We contact you by email, every message We send will include a link to opt out of receiving future messages if you change your mind. If We contact you by other means and you want to change how – or if – you receive Our communications, please call Our office on +44 (0)28 6772 2122.

How we protect your data

Information is stored by Us on computers located in the European Economic Area. We may transfer the information to other offices and to other reputable third party organisations as explained above – they may be situated inside or outside the European Economic Area. We may also store information in paper files.

We place a great importance on the security of all personally identifiable information associated with Our members, staff, volunteers, supporters, customers and participants. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under Our control. For example, only authorised personnel are authorised to access user information and We use secure server technology to encrypt financial and personal information you input before it is sent to Us. While We cannot ensure or guarantee that loss, misuse or alteration of data will not occur while it is under Our control, We use Our best efforts to try to prevent this.

Unfortunately, the transmission of data across the internet is not completely secure and whilst We do Our best to try to protect the security of your information We cannot ensure or guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred.

Where you or We have provided a password enabling you to access parts of Our websites or use Our services, it is your responsibility to keep this password confidential. Please don’t share your password with anyone.

We will keep your information only for as long as We need it to provide you with the goods, services or information you have required, to administer your relationship with Us, to inform Our research into the causes and prevention of conflict or the preferences of Our supporters, to comply with the law, or to ensure We do not communicate with people that have asked Us not to. When We no longer need information, We will always dispose of it securely, using specialist companies if necessary to do this work for Us.